or just liking the “idea” of what Pret is doing.
This may have become my favourite review now, the strong words with the passionate heart behind it. Beautiful.
And Pret does not realize, or stubbornly doesn’t want to know how many amazing people they keep losing!
This review from a former Barista’s frustrated point of view, is the most caring, concerning and loving review I have read so far. What’s so frustrating with this is, that Pret neither understands nor cares what calibre of people they keep losing.
But knowing Pret and its CEO, they are taking notes from my blog, mainly from the USA.
But this former barista is an example of what Pret is notorious for in regards to their staff, losing their best but keeping…
While the “idea” is in place, reality is out of sync.
I love this review so much! It reminds me of so many people I’ve worked with, whose English is broken, but whose hearts are in place!! I love the way this reviewer in their best English is trying to describe the difference between a mature and good manager (adult) to the immature and bullying manager (powerkid), and the heart behind this reviewer.
These hard working people of integrity I worked with shoulder to shoulder, or behind the very small counter area, we worked often “bum to bum”. These people inspired me so many times to get up at 3:30am in the morning, during the darkest time of my life, carrying my grief to work and back home, and suffering under the burden of incapable (powerkid) managers in the midst of a nightmare. My teams, people in the spirit of this former barista, kept me going.
I was fortunate enough to have been a team leader, protecting my teams from unnecessary harsh management as best as I could.
This review is from a person with a freaking big heart that Pret does not know how to contain.
@CliveSchlee, I will never cease to be gobsmacked of you having lost your way in protecting your teams from this greed and your search for acceptance in the multibillion dollar marketplace. Your slogans and PR just won’t do it forever. But I know you are taking notes and adapt. But my blog here or there will also be forever on the web, so that Pret will always remember where this came from.
This review is the most heartfelt review I have come across!
Pret, this one is on YOUR house.
Quotes of any day:
Please read every word of this exerp and the full review below in the link:
“The job can be in some shops busy over any expectations, so be ready to roll up your sleeves and work really hard in some times of the day …
They try for good means to keep all together happy, so you got parties, team drinks and stuff.
It is a customer service with a fun-based culture, so whichever is your mental state, you have to be happy and smile…
You can find the good manager that is adult …
but you can also suddendly be under the powerkid that is mainly rude, ignorant and frustrated, unable to control the situation, setting up your rota to damage your personal life just for fun, or shouting at you in front of the others, bringing you quickly at the point that you’re forced to leave the company or ask a transfer to another shop …
I really like the idea of Pret, but there are still some problems that can ruin entirely your experience…
Powerkid rude lower management, overpressure on work”
More in the the complete review
A long list of staff complaints from different positions, incl. Head Office, London and a former Purchasing Director, NYC.
Since I compiled all the staff complaints there seem to be quite a lot more “positive” reviews appearing, especially regarding “good” management and work environment. If there are fake news, I am not alleging anything but there may be fake reviews! Knowing how Pret and their corrupt HR dept. manipulate, I wouldn’t be surprised if someone is tasked to write these reviews.
Since I published on the Pret website as well as the CEO’s, there is as the main pinned Tweets the “good” deeds Pret & the CEO are doing, again excellent PR. There are good managers and good shops of course, but the management style in Pret to pressure for more targets and profit is poisoned throughout the company. And in time the truth will always come out.
As true reviews will always continue on the same lines of horrible and bullying management until this changes. Pret does annual staff questionnaires that are at times manipulated by management. So, I wouldn’t be surprised if some are leaving fake reviews.
In the meantime, click on ANY of the below reviews and read the same in a nutshell: bullying, discriminating management, over worked, missing pay etc.