Now I understand why there were some changes with the labeling two years ago, but now urgency! We weren’t even briefed that a customer died from a Pret baguette due to lack of labeling!
9 other complaints from customers with six of them allergic reactions with one almost dying, but someone’s death finally got Pret to act?! Devastating!
The girl looked at the ingredients before she bought the baguette. It did not list that there were sesame seeds in the bread to which she was allergic and lost her life.
A quote from the BBC News website:
“Pret A Manger did not label “artisan” baguettes as containing sesame seeds despite six allergic reaction cases in the year before a girl died, an inquest has heard.
… There were nine cases of sesame-related allergy incidents in the year before Natasha died, including six that involved “artisan baguettes”, according to a complaint log for the company.
In one of these cases a woman nearly died after suffering an anaphylactic reaction from a baguette in October 2015, West London Coroner’s Court heard.
Jeremy Hyam QC said the customer’s family afterwards gave Pret A Manger a “specific warning”, but the chain still failed to label sandwiches with allergy information.”
Speechless! My heart breaks for her family and her father who tried to safe her life.